Have tried compatibility modes for Win 7 and 8; have tried running as administrator even though my user is an administrator. Cannot see what version of Java it needs. The installer copied its own jre folder but I don’t see any special version associated with this program. Are you able to access the RTMT downloaded from the same Publisher using another laptop or computer and is the issue presented the same cisco real time monitoring tool windows 10 I tried removing the JRE 8.

It sill does not launch. There are some know issue while installing RTMT May be you are hitting that. Its currently an Enhancement bug. Can you try the workaround listed. You should take a look at Bug CSCti This Bug has a workaround by modifying adding an argument to the run. I have found this problem still exists as late as The symptoms are exactly as you describe.

The modifications fix the issue and allow RTMT to launch. Good Luck. Not sure if this is a “supported” workaround but I got it from TAC and it works. Very frustrating the RTMT application has not been updated with all the companies using roaming Windows profiles these days.

I understand you are looking for a workaround for CSCti other than the one listed in the bug notes. I did some research on this and found the following to have worked for one of our customers:. When a user launched RTMT it launches a run. The content of this file is below. Step 1: Copy existing run. Find answers to your questions by entering keywords or phrases in the Search bar above.

New here? Use these resources to familiarize yourself with the community:. Welcome to the new Cisco Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. All Community This category This board. Start a conversation. RTMT Windows 10 – have also tried on, and ; Java 8, version installed. All other programs closed for install.

Program installs without any errors or warnings. Does not launch. No cisco real time monitoring tool windows 10 or web page opens. There are no events recorded in Event Log. Would like to use this to troubleshoot call issues. Since this doesn’t work, is there any way in Call Manager to trace calls? Больше информации Rick. Labels: Labels: Other Unified Communications.

All forum topics Previous Topic Next Topic. Reece Beginner. In response to Reece. I was able to access logs from CLI. However, support apparently wants info from the Real Time monitor. Thanks for the link though. Hello Rick, Are you able to access the RTMT downloaded from the same Publisher using another laptop or computer and is the issue presented the same way?

The javaw job that is running shows as Java SE, 7. So, I’m left thinking that this can’t be a Java version issue after all. Not sure what else to look cisco real time monitoring tool windows 10 at this point. Ratheesh Kumar Advisor.

In response to scdladmin. Hope google chrome beta for windows helps! Cheers Rath! In response to Ratheesh Kumar. That doesn’t work. I microsoft net framework windows 10 bit confirm that I am having this issue too. Installed RTMT RTMT installs without error but when launched it does nothing. Running the executable as Administrator and in compatability mode does not help. In response to j.

See below I understand you are looking for a workaround for CSCti other than the one listed in the bug notes. I did some research on this and нажмите чтобы узнать больше the following to have worked for one of our customers: When a user launched RTMT it launches a run. The content of this file cisco real time monitoring tool windows 10 below file: run.

Post Reply. Getting Started. Quick Links. Knowledge Articles.

Cisco real time monitoring tool windows 10.Installing and Configuring the Real-Time Monitoring Tool (RTMT)

Services, Servlets, and Service Parameters on the Server. Note Even when RTMT is not running as an application on your desktop, tasks such as alarm and как сообщается здесь monitoring updates continue to take place on the server это 3 unlocker windows 10 Вами the background.

X does not support Cisco Unified Presence 7. Step 2 Click Find. Step 3 Perform one of the following actions:. Step 4 Download the executable file to your preferred location.

Step 5 Perform one of the following actions:. To install the Windows version, double-click the RTMT icon that displays on the desktop or locate the directory where you downloaded the file and run the RTMT installation monitorng. The extraction process begins.

Step 6 Click Next. Step 7 Click Yes to accept the license agreement. Step 8 Perform one of the following actions:. Select the yime where you want to install RTMT.

If you do not want to use the default location, click Browse and navigate to a different location. Click Next. Windowz 9 Click Next. Step 10 Click Finish to complete the installation. When you use the RTMT, it saves user preferences and downloaded module cisco real time monitoring tool windows 10 files locally on the client computer. The system saves user-created profiles in the Cisco Unified Presence database, so you can access these items in RTMT after you upgrade the tool.

Step 4 Download the executable to your preferred location. Step 7 Because you cannot change the installation location for upgrades, click Next. Step 8 Click Finish. Do not click Cancel when ciscp Setup Status window displays.

A single copy of RTMT that is installed on your computer lets you monitor only one server or monihoring cluster at a time. For example, you can monitor either of the following entities:. Cisco real time monitoring tool windows 10 monitor a product on a different server or node, cisco real time monitoring tool windows 10 must first log off the server or node before you can log on to the other server.

Multiple copies of RTMT that are installed on your computer let you simultaneously monitor /27406.txt Cisco Unified Presence products that are installed on different servers. Note Beware of the following limitations:. To monitor clusters that are running different versions of Cisco Unified Presence simultaneously, you must install multiple versions of RTMT one version per Cisco Unified Presence release.

If you install multiple versions of the plug-in, you can install the ttool on the same client as long as the versions exist in different folders. If the installation detects нажмите сюда version in the folder, a message displays. To continue the installation, install the version in a different folder.

Cisco recommends installing no more than four copies продолжить RTMT on a visco. Because timme another copy of RTMT overwrites the shortcut icon, you should complete the following tasks:. Create another icon by creating a shortcut to monitorin. Rename the icon accordingly. If the installation detects another version in the selected monitorin, a message displays.

To support the RTMT client, there are a number of services that needs to be active and running on the server. Cisco Unified Presence automatically assigns windpws first node as the Primary Collector. Then, select the server and the Cisco AMC service.

For information about these service parameters, click the? Do not stop this service unless you suspect that this service is using too many resources, such as CPU time. If you stop this service on a server, you cannot collect or view traces on that server. Windowa AMC Service automatically starts up after installation. For RTMT to continue to retrieve information when the primary collector fails, you must configure a subsequent node as the failover collector in Cisco Unified Presence Administration.

Step 4 Enter the CCMAdministrator reeal user password that you established for the username in the Password field. Step 5 Enter the port that the application will use to listen to the server. The default setting equals Step 6 Check Secure Connection.

Step 7 Click OK. Cisco real time monitoring tool windows 10 8 Click Yes to add the certificate store. The tab contain groups of icons that you can click on to monitor various monktoring. It logs preconfigured monitoring objects information while Alert Manager, also automatically installed, logs alert histories into log files. The system also records important perfmon object values in performance log files. If the primary collector or manager fails for any reason, the secondary collector and manager perform the tasks until primary support becomes available.

After installing the plug-in, you can access the application in the RTMT viewer. This cisco real time monitoring tool windows 10.

Step 2 Perform the following tike when the Login Prompt displays:. Enter your Cisco. Click OK. Step 3 Download the file to your PC.

Step tkol Double-click the download file to продолжить the installation. Step 5 Follow the installation rel. Step 1 Perform one of the following actions:. Click the Tools tab and cisco real time monitoring tool windows 10 Plugins tab in the Quick Launch Channel; and then click the icon of the application in which you are interested.

Step 2 Select the plug-in that you want to launch. When you use RTMT, it saves user preferences and the module jar files the cache locally on the client computer. The system also saves the cache in the server database. When you uninstall RTMT, you select whether to delete or save the cache. Step 2 Finish uninstalling the plug-in. May 19,

Cisco real time monitoring tool windows 10

Services, Servlets, and Service Parameters on the Server. Note Even when RTMT is not running as an application on your desktop, tasks such as alarm and performance monitoring updates continue to take place on the server in the background. X does not support Cisco Unified Presence 7. Step 2 Click Find. Step 3 Perform one of the following actions:. Step 4 Download the executable file to your preferred location. Step 5 Perform one of the following actions:. To install the Windows version, double-click the RTMT icon that displays on the desktop or locate the directory where you downloaded the file and run the RTMT installation file.

The extraction process begins. Step 6 Click Next. Step 7 Click Yes to accept the license agreement. Step 8 Perform one of the following actions:. Select the location where you want to install RTMT. If you do not want to use the default location, click Browse and navigate to a different location. Click Next. Step 9 Click Next. Step 10 Click Finish to complete the installation. When you use the RTMT, it saves user preferences and downloaded module jar files locally on the client computer.

The system saves user-created profiles in the Cisco Unified Presence database, so you can access these items in RTMT after you upgrade the tool. Step 4 Download the executable to your preferred location. Step 7 Because you cannot change the installation location for upgrades, click Next. Step 8 Click Finish. Do not click Cancel when the Setup Status window displays. A single copy of RTMT that is installed on your computer lets you monitor only one server or one cluster at a time.

For example, you can monitor either of the following entities:. To monitor a product on a different server or node, you must first log off the server or node before you can log on to the other server.

Multiple copies of RTMT that are installed on your computer let you simultaneously monitor multiple Cisco Unified Presence products that are installed on different servers. Note Beware of the following limitations:. To monitor clusters that are running different versions of Cisco Unified Presence simultaneously, you must install multiple versions of RTMT one version per Cisco Unified Presence release. If you install multiple versions of the plug-in, you can install the versions on the same client as long as the versions exist in different folders.

If the installation detects another version in the folder, a message displays. To continue the installation, install the version in a different folder. Cisco recommends installing no more than four copies of RTMT on a computer. Because installing another copy of RTMT overwrites the shortcut icon, you should complete the following tasks:.

Create another icon by creating a shortcut to jrtmt. Rename the icon accordingly. If the installation detects another version in the selected folder, a message displays. To support the RTMT client, there are a number of services that needs to be active and running on the server. Cisco Unified Presence automatically assigns the first node as the Primary Collector.

Then, select the server and the Cisco AMC service. For information about these service parameters, click the? Do not stop this service unless you suspect that this service is using too many resources, such as CPU time. If you stop this service on a server, you cannot collect or view traces on that server. Cisco AMC Service automatically starts up after installation. For RTMT to continue to retrieve information when the primary collector fails, you must configure a subsequent node as the failover collector in Cisco Unified Presence Administration.

Step 4 Enter the CCMAdministrator application user password that you established for the username in the Password field. Step 5 Enter the port that the application will use to listen to the server. The default setting equals Step 6 Check Secure Connection.

Step 7 Click OK. Step 8 Click Yes to add the certificate store. The tab contain groups of icons that you can click on to monitor various objects. It logs preconfigured monitoring objects information while Alert Manager, also automatically installed, logs alert histories into log files. The system also records important perfmon object values in performance log files. If the primary collector or manager fails for any reason, the secondary collector and manager perform the tasks until primary support becomes available.

After installing the plug-in, you can access the application in the RTMT viewer. This involves:. Step 2 Perform the following actions when the Login Prompt displays:. Enter your Cisco. Click OK. Step 3 Download the file to your PC. Step 4 Double-click the download file to begin the installation. Step 5 Follow the installation instructions. Step 1 Perform one of the following actions:. Click the Tools tab and the Plugins tab in the Quick Launch Channel; and then click the icon of the application in which you are interested.

Step 2 Select the plug-in that you want to launch. When you use RTMT, it saves user preferences and the module jar files the cache locally on the client computer.

The system also saves the cache in the server database. When you uninstall RTMT, you select whether to delete or save the cache. Step 2 Finish uninstalling the plug-in. May 19,

RTMT fails to launch on Windows 10 – Cisco Community.

 
 
For single sign-on in Windows Vista, Windows 7, Windows or Windows 10, run Unified RTMT as an administrator. Step 1 Select Application > CCO Webpage. Step 2 Perform the following actions when the Login Prompt displays: a. Enter your user.